Shipping policy

Shipping Policy

Order Processing

All orders are processed and shipped within 24–48 hours after the order is placed.
Orders placed on weekends or holidays will be dispatched on the next business day.

Shipping Origins

We ship all U.S. orders from:

  • California (West Coast Industrial Center)

  • Alabama

Your order will be automatically dispatched from the warehouse offering the fastest delivery to your location.

Shipping Carriers

We partner with multiple reliable carriers:

  • USPS

  • DHL eCommerce

  • FedEx

  • UniUni

The carrier is assigned based on destination, warehouse inventory, and the fastest available route.

Estimated Delivery Time (U.S.)

  • Standard Shipping: 5–10 business days
    (Delivery times may vary during peak seasons.)

Shipping Rates

We offer simple, transparent shipping fees:

Standard Shipping

  • Orders under $50: $3.99

  • Orders $50 and above: Free Standard Shipping

Expedited Shipping

  • Flat Rate: $9.99

  • Orders $150 and above: Free Expedited Shipping

Expedited shipping typically shortens the delivery time depending on the carrier and route.

Tracking Information

A tracking number will be provided via email or SMS once your order ships.
You can track your package anytime using our tracking page.

Delivery Issues

If your package experiences delays, arrives damaged, or is lost in transit, please contact us immediately at info@mastersdice.com
We will resolve the issue for you as quickly as possible.