Informativa sulle spedizioni
Shipping and Delivery
Last updated: August 24, 2026
Order processing and dispatch
Orders are normally dispatched within 1–2 business days after successful payment, unless a different dispatch date is disclosed on the product page or at checkout. For orders placed on a weekend or U.S. public holiday, processing begins on the next business day. Processing occurs before dispatch and is separate from transit time.
Estimated transit times
Transit estimates begin after dispatch and tracking is issued; they do not include processing time.
- Standard Shipping: 7–15 business days after dispatch.
- Expedited Shipping: 5–8 business days after dispatch.
- Relic #001: 2–5 business days after dispatch.
These are estimates, not guarantees. Remote destinations, customs clearance, severe weather, carrier disruptions, and peak periods may cause delays.
Current published U.S. shipping rates
- Standard Shipping is free for orders of $50 or more.
- Standard Shipping is $6.99 for orders below $50.
- Expedited Shipping is $9.99.
For the $50 threshold, order value means the merchandise subtotal after discounts and before taxes and shipping. These are our current published U.S. rates. Checkout is authoritative, and the final available method and shipping charge are shown there before payment.
Relic #001 and split shipments
Relic #001 ships separately. In a mixed order, other items follow the Standard or Expedited transit estimate selected at checkout, while Relic #001 follows its 2–5 business-day transit estimate after dispatch. The order may arrive in multiple packages with separate tracking numbers. We do not charge an additional fee solely because the order is split.
International shipping
Available international destinations, shipping methods, rates, and delivery estimates are displayed at checkout. The recipient is responsible for applicable customs duties, import taxes, and clearance requirements.
Processing delays
If we cannot dispatch within the stated 1–2 business-day dispatch period, or within a different dispatch period disclosed on the product page or at checkout, we will notify you and offer the choice to consent to the delay or cancel the unshipped merchandise for a full refund.
Tracking and delivery issues
Tracking information is provided after dispatch. If a shipment appears delayed, lost, or damaged, contact us promptly at info@mastersdice.com or +1 310-237-8547 with the order number and any available photos so we can investigate and assist.
Cancellations
You may request cancellation before dispatch. We will try to accommodate the request, but cancellation cannot be guaranteed once fulfillment or shipment has begun.
Business and contact information
Zeivo Mind Inc, doing business as Masters Dice
Registered address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: info@mastersdice.com
Phone and WhatsApp: +1 310-237-8547